Terms of service

Terms of Service

Welcome to The Smart Shop. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Overview

This website is operated by The Smart Shop. Throughout the site, the terms “we”, “us”, and “our” refer to The Smart Shop.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.

2. Account Terms

When you create an account with us, you agree that:

  • You are at least 18 years of age.

  • The information you provide is accurate, current, and complete.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

3. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

  • Change product prices without prior notice

  • Modify or discontinue products at any time

  • Correct pricing errors that may appear on the website

Payment must be completed at the time of purchase through the available payment methods on the website.

We use secure third-party payment gateways to process payments. We do not store your full payment details.

4. Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate and up to date.

However:

  • Colors and appearance may vary depending on your device screen.

  • Some products may be first-copy, replica, or non-branded items, depending on the listing.

  • Minor variations may occur.

We do not guarantee that product descriptions are completely error-free.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

However, this confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Cancel orders suspected of fraud or unauthorized transactions

If an order is cancelled after payment has been processed, the refund will be issued according to our refund policy.

6. Shipping and Delivery

We aim to process and ship orders within the timeframe specified on our website.

Delivery timelines may vary due to:

  • Location

  • Courier partner delays

  • Public holidays

  • Unexpected logistical issues

While we strive to deliver orders promptly, we are not responsible for delays caused by courier services or external factors.

Customers must ensure that the shipping address provided is accurate.

7. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy available on our website.

General guidelines may include:

  • Requests must be made within the specified return period.

  • Products must be unused and in original packaging.

  • Certain items may be non-returnable.

Refunds will be processed after the returned product is inspected.

For assistance, please contact us at thesmartshop.co.in@gmail.com.

8. Prohibited Uses

You agree not to use the website for any unlawful or prohibited activities, including but not limited to:

  • Engaging in fraudulent transactions

  • Violating any local, national, or international laws

  • Attempting to hack, disrupt, or compromise the website

  • Uploading malicious software or harmful code

  • Using the website for unauthorized commercial purposes

Violation of these terms may result in termination of access to our services.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Website design

is the property of The Smart Shop and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, The Smart Shop shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or data

  • Delays in delivery caused by third parties

  • Errors or interruptions on the website

Your use of the website and purchase of products is at your own risk.

11. Third-Party Links

Our website may contain links to third-party websites. These websites are not controlled by us.

We are not responsible for:

  • The content of third-party websites

  • Their privacy practices

  • Their terms and policies

Users access third-party websites at their own risk.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in India.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: The Smart Shop
Email: thesmartshop.co.in@gmail.com
Customer Support Hours: Mon-Sat
Location: New Delhi

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.